WHO IT'S FOR
BUILT FOR THE COMPLEXITY OF HOSPITALITY.
HSOS™ is designed for hospitality organizations that recognize security as more than an operational function—and want a structured framework for governing it.
SECURITY BECOMES MORE COMPLEX
AS THE ORGANIZATION GROWS.
Hotels and resorts bring together guests, employees, contractors, vendors, amenities, residences, events, transportation, technology and physical assets in one operating environment. HSOS™ provides a governance framework designed to help organizations connect those security responsibilities through a common structure.
HOSPITALITY ORGANIZATIONS OF DIFFERENT SCALES.
The framework can provide a common governance structure while allowing security operations to reflect the individual characteristics of each property.
Luxury Resorts & Hotels
For properties where guest experience, reputation, assets and operational continuity are closely connected to security.
Integrated Resorts
For complex environments combining hospitality with multiple amenities, entertainment, dining, retail or other operations.
Multi-Property Groups
For organizations seeking greater consistency and visibility across multiple hospitality properties.
Ownership Groups
For owners seeking a clearer governance structure around security performance, risk and accountability.
Hospitality Leadership
For executives and general managers who need visibility into the condition of the security function.
Corporate Security
For security leaders responsible for strategy, standards, oversight and security performance.
ONE FRAMEWORK. DIFFERENT LEVELS OF VISIBILITY.
HSOS™ is structured so that different levels of the organization can engage with the security function according to their role and responsibilities.
Owners & Ownership Groups
Gain greater visibility into security risk, accountability, organizational priorities and the condition of the security program without becoming involved in daily operations.
General Managers & Executives
Establish a structured way to understand, oversee and communicate about security performance, deficiencies, resources and corrective actions.
Security Directors & Leaders
Connect security strategy, risk management, policies, procedures, training, operations, performance and accountability through one governance structure.
Corporate Security Teams
Establish common governance expectations that can support consistency, reporting and oversight across multiple properties or operating environments.
SECURITY LOOKS DIFFERENT
AT EVERY LEVEL.
HSOS™ creates a common framework while allowing leadership, management and operations to focus on the information and responsibilities relevant to their role.
Strategy & Oversight
Risk, priorities, resources, performance, deficiencies, corrective action and leadership decisions.
Accountability & Control
Implementation, supervision, training, compliance, performance management and operational follow-through.
Execution & Documentation
Policies, SOPs, Post Orders, training, daily responsibilities, reporting and response procedures.
ONE GOVERNANCE STRUCTURE.
PROPERTY-LEVEL FLEXIBILITY.
Hospitality organizations rarely operate identical properties. Their physical environments, staffing models, amenities, guest profiles and security risks can differ significantly.
HSOS™ is designed to provide a common governance foundation without requiring every property to operate in exactly the same way.
GOVERNANCE
ONE SECURITY PHILOSOPHY.
ADAPTABLE TO THE ORGANIZATION.
GOVERNANCE BEFORE GUARDING™
HSOS™ provides the structure. Each organization determines how that structure is applied to its environment, risks, leadership model and operational requirements.
SEE HOW HSOS™ FITS
YOUR ORGANIZATION.
Explore the HSOS™ framework or request a demonstration to discuss how a governance-driven security system can be applied within your hospitality environment.
Explore the HSOS™ System Request a Demo